amazing plastics. still waiting on Word for the rest of the parts.
Shipping is taking 3 weeks and I still haven’t got the part
Hello, the tracking shows that it was delivered on September 26th.
Koozmotor is dedicated to creating high-performance electric dirt bikes that bring power, reliability, and adventure to every rider. Our products include adult electric dirt bikes, kids electric dirt bikes, and off-road electric bikes designed for trail riding, outdoor exploration, and everyday adventures.
Koozmotor helps riders experience the freedom of electric power — from backyard trails to challenging off-road terrain.
Our mission is to make premium electric riding experiences more accessible. We focus on powerful performance, reliable quality, and responsive after-sales support to ensure every rider can enjoy their journey with confidence.
Bikes are shipped from our U.S. warehouse. Free U.S. shipping is available, and most orders arrive within 3–7 business days, depending on the destination and product availability.
| Model | Shipping Method | Estimated Delivery |
| MINI BIKE | FedEx Ground | 3 – 7business days |
| HP01E | FedEx Ground | 3 – 7 business days |
| HP112E | FedEx Ground | 3 – 7 business days |
| HP131E | LTL Freight | 7 – 15 business days (avg.) |
| HP127E Pro | LTL Freight | 7 – 15 business days (avg.) |
LTL Freight Note (HP131E / HP127E Pro):Due to the size and weight of these models, they ship via freight carrier. The carrier will contact you to schedule a delivery appointment — please ensure someone is available to receive the shipment. Delivery to remote or rural areas may take additional time.
KOOZ electric dirt bikes are designed for off-road use only and are not street legal unless permitted by local laws.
Bikes arrive 90% assembled and require basic final assembly before riding. Installation instructions are included.
KOOZ bikes are backed by a 1-year warranty, and eligible products can be returned within 30 days of delivery, subject to our Return Policy.
Stop riding if the issue may affect safety and contact support@koozmotor.com with your order information, photos, or videos. Our support team will help troubleshoot the issue and determine the next steps.